Categories: Roofing

What to Ask a Roofer’s Past Clients and Industry References

Before hiring a contractor, make sure to do your research first. Aside from obtaining multiple estimates and reading reviews, ask your prospective roofers for references. It could be clients they have worked with in the past or their suppliers. Doing so can help you learn more about the habits and reliability of your potential roofer

Here are essential things to ask from your prospective contractor’s past customers and industry references. 

Is the Contractor Licensed and Insured?

Only work with a licensed and insured roofing company for your project. To verify, you can ask past clients and suppliers if the contractor is licensed and insured. You can also verify this information through the licensing board of your state. Working with a licensed and insured contractor will give you protection if something wrong happens during your project.  

Are They Professional and Respectful?

Make sure to ask the references of your prospective roofing company questions about its workplace habits and professionalism. Ask if the contractor is easy to communicate with and respectful towards their clients. If you hear positive feedback from their references, it could mean that they are reliable and trustworthy. You should consider looking for another company if the response from the references is negative. 

Are You Happy About Their Work?

Of course, you shouldn’t forget to ask your potential roofer’s references if they were satisfied with the outcome of their projects. Happy customers are a sign that a roofer can help you achieve your project’s goals. If past clients are unsatisfied with the contractor’s work, it could be that they tend to cut corners or frequently fail to follow procedures. 

Looking for a “roofer near me?” At WaynCo Roofing LLC, we’re here to cater to all your home’s roofing needs. Aside from quality residential and commercial roofing services, we also specialize in gutter installation. Give us a call at (704) 387-3392 or fill out our contact form to get a free estimate. 

Karrie Fasching

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